(1) By accessing and/or using Seatlio at any time and in any way, you agree to be bound by these Terms and Conditions, which include and hereby incorporate the Seatlio Privacy Policy (collectively: “Terms”). By using Seatlio you confirm that you agree to have read, understood and agreed to these Terms including the Privacy Policy.

(2) We reserve the right to amend these Terms at any time. After such amendment you will be notified thereof.

(3) The Terms are concluded between us, Seatlio (Kiklop d.o.o., OIB: 43240538789, est. 1998), and you as the User only. Seatlio privacy policy present an integral part of these Terms

(1) “We”, “us” or “our”, means Kiklop d.o.o., OIB: 43240538789, est. 1998 owner and creator of Seatlio.

2) “User” or “you” means a natural person, that is using some of the Seatlio booking managementservices.

3) “Clients” or “Service providers” means a third party natural person or legal entity which inagreement with Seatlio is offering their services that under certain conditions may be bookedthrough Seatlio by the User.

4) “Seatlio” means Seatlio website, Seatlio mobile, tablet, other smart device or desktopapplication, application program interface and Seatlio services.

5) “Seatlio App” means mobile, tablet, other smart device or desktop application and applicationprogram interfaces.

6) “Seatlio Services” means functionalities or services that can be used in any designated mannerthrough Seatlio Website/App.

7) “Terms” means the version of the Terms and Conditions valid at the time in question.

8) “Intellectual Property Rights” means copyrights and related rights patents, license, utilitymodels, design rights, trademarks, tradenames, trade secrets, know-how and any other form ofregistered or unregistered intellectual property rights

(1) Seatlio is a tech platform that allows Users to book various services provided by Clients through Seatlio website and or Seatlio app by sending a booking request to the Client which shall either accept or decline such request within a certain period of time.

(2) Seatlio might allow third parties to advertise their products and services for order and purchase through Seatlio website or Seatlio app.

(3) Using Seatlio Services is free of charge for the Users, whereas use and consume of the service booked through Seatlio shall be paid directly to the Client pursuant to his price list i.e. agreed price between the Client and the User.

(4) For booking a service, the Client may prescribe an obligation to authorize/reserve funds on the Users bank card. Funds will be released after the booked service has been duly consumed and paid by the User, the booked service has been cancelled by the Client or the booked service has been cancelled by the User within the cancellation deadline set by the Client. Authorization of funds reservation will be carried through the third-party payment provider Teya (secure system with a PCI DSS certificate) which to Seatlio’s best knowledge will carry out this authorization of funds in a safe and secure manner.

(5) If the User does not show up in the facilities of the Client at the time of booked service or if the User cancels the booked service after the cancellation deadline has passed, the Client keeps right to withdraw an authorized fund as a no-show-up policy.

(6) Seatlio has no responsibility in regards to payment or return of authorized funds and is to be hold harmless in this respect by the User.

(7) The User is not allowed to book two or more services at a same time (“Double booking”).

(1) A requirement for using Seatlio is to have both internet access and a device through which Seatlio Website or Seatlio App can be launched.

(2) Having requirements from Point 1 fulfilled, User can complete the booking by stating name, surname, phone number, e-mail address and choosing desired booking options.

(3) User is solely responsible for any interaction with Us or Client which occurs in association with his reservation.

(4) When using Seatlio the User is expected not to engage in nor encourage illegal activity and not violate any applicable law or regulation. Moreover, any action that can be consider under applicable regulations as Stalking, intimidation, threats, and harassment of other Users is prohibited.

(5) Interacting and sharing content with Clients, which according to our sole discretion, falls into any of the following categories is prohibited:
• Hate Speech and Offensive Language;
• Sexually Explicit Content;
• Illegal and Infringing content;
• Glamorizing violence.

(6) If you feel another person is violating these policies, please contact us immediately by sending an e-mail to [email protected]

(7) Violations of these policies may result in a range of actions including, but not limited to:
• warning,
• temporary or permanent phone number or email deactivation in Seatlio.

(1) Seatlio is using its best efforts in managing services offered through Seatlio, but we cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors, any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of Seatlio or otherwise), inaccurate, misleading or untrue information.

(2) You agree that the entire risk arising out of your use of Seatlio, before successful booking and after booking of any service or product offered through Seatlio, remains solely with you and the Client (when applicable), to the maximum extent permitted under applicable law.

(3) We accept no responsibility or liability for any interruption, delay and removal of booked services or booking requests as a result of technical malfunction of any kind on Seatlio’s side.

(4) We are not a party to and we make no representations or warranties and we have no responsibility or liability with respect to any communications, transactions, interactions, payments, rights and obligations from booking process in any phase, disputes or any relations whatsoever between you and any Client.

(5) We shall not be liable for any and all kind of damages, including lost profits, lost data, personal injury, in connection with, or otherwise resulting from any use of Seatlio, regardless of our negligence.

(6) We shall not be liable for any damages, liability or losses arising out of your use of or reliance on the Seatlio or your inability to access or use Seatlio, or any transaction or relationship between you and Clients in connection with Seatlio.

(7) To the fullest extent permitted by applicable law you relieve us (and our officers, directors, members, employees, agents and affiliates) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with use of Seatlio.

(8) We shall not be liable for delay or failure in performance resulting from causes beyond our reasonable control.

(9) The limitations and disclaimers in this section do not limit liability or alter your rights as a consumer that cannot be excluded under applicable law.

(10) You agree to indemnify and hold us and our affiliates, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees), arising out of or in connection with:
(i) your use of Seatlio,
(ii) your breach or violation of any of these Terms or connected policies or guidelines,
(iii) your violation of the rights of any User, Client or third party.

(1) All Intellectual Property Rights in or related to Seatlio and thereto related documentation and all parts and copies thereof, shall remain exclusively vested with, and be the sole and exclusive property of us, and/or our subcontractors/licensors as applicable.

(2) These Terms do not grant you any Intellectual Property Rights connected to Seatlio and all rights not expressly granted hereunder are reserved by us and our subcontractors/licensors as applicable. You also must not reverse-engineer any part of Seatlio in any way.

(1) These Terms are in force as a binding Agreement between us, Seatlio and you, the User, until further notice.

(2) The User can decide to discontinue the use of the Seatlio at any time. Some of your data might be processed even after your Account has been closed pursuant to our Privacy Policy.

(3) We can discontinue providing Seatlio Services permanently or temporarily at any time, without stating a reason or previous notice thereof. We are not liable to you or any third party for any damages or losses that result from the termination of your access to Seatlio Services.

(1) These Terms shall be governed by and construed in accordance with the laws of the Republic of Croatia.

(2) If you are a consumer in the European Union, please note that you cannot be deprived of the rights granted to you by the mandatory consumer protection laws of your country of domicile.

(3) Disputes arising from these Terms shall be resolved by the Municipal Civil Court located in Split.

(1) As mentioned in Point 2 of Introduction, we reserve the right to make changes to these Terms, or any Seatlio policy or Seatlio Services, at any time and in our sole discretion. If we make changes to these Terms, we will provide notice of such changes in appropriate form, by revising the date of these Terms.

(2) We shall publish the amended Terms on Seatlio Website as well as inform you of the change at least 8 days before the changes come into force. Changes shall enter into force 8 days after the notification, if not stated differently within the notification on change. Please note that disagreeing with amendments of these Terms means you will not be able to access nor use Seatlio services.

(1) You may not assign these Terms or rights and obligations arising from this Terms without our prior written approval. We may assign these Terms or rights and obligations arising from this Terms without your consent to a subsidiary or affiliate; an acquirer of our equity, business or assets; or a successor by merger.

(2) Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you and us or any third party as a result of this Agreement or use of Seatlio.

(3) Our failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

(4) If any provision of these Terms is held to be invalid or unenforceable, such provision shall not affect remaining provisions, which shall be enforced to the fullest extent under law.